If you want to track website/Mobile App conversions (like ‘sales’, ‘leads’, ‘signups’, ‘add to cart’, etc) generated by Facebook users on your website in your Facebook advertising account then you need to deploy the ‘Facebook pixel code’ on all of your website pages. 

Another advantage of deploying the ‘Facebook pixel code’ on your website is,  you can then create ‘custom audiences’ in your Facebook Advertising account. Through custom audiences, you can remarket your website users on Facebook.

In this article, I will show you, how to test and deploy the Facebook pixel code and Facebook event code on your website via Google Tag Manager.

Introduction to Facebook Pixel

The tracking code (or tag) used by Facebook is called the ‘Facebook Pixel’. It is basically a bunch of JavaScript code which you should add to your website so that Facebook can:

1. Track and report on your website users activities like pageviews, view content (viewing product detail pages), website searches, signups, leads, ‘add to cart’, ‘purchases’ etc.
2. Retarget your website users on Facebook.
3. Find a new target audience/customers for your business.
4. Track and report on the conversions generated by your Facebook ads.
5. Automatically optimize your ads for conversions.

Following is an example of Facebook Pixel Code:

<!-- Facebook Pixel Code -->
<script>
  !function(f,b,e,v,n,t,s)
  {if(f.fbq)return;n=f.fbq=function(){n.callMethod?
  n.callMethod.apply(n,arguments):n.queue.push(arguments)};
  if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0';
  n.queue=[];t=b.createElement(e);t.async=!0;
  t.src=v;s=b.getElementsByTagName(e)[0];
  s.parentNode.insertBefore(t,s)}(window, document,'script',
  'https://connect.facebook.net/en_US/fbevents.js');
  fbq('init', '87945356632151151');
  fbq('track', 'PageView');
</script>
<noscript><img height="1" width="1" style="display:none"
  src="https://www.facebook.com/tr?id=87945356632151151&ev=PageView&noscript=1"
/></noscript>
<!-- End Facebook Pixel Code -->

The Facebook pixel code contains a unique ID called the ‘Pixel id’. It is in a format which resembles a mobile phone number. For example in the pixel code below:

s.parentNode.insertBefore(t,s)}(window, document,’script’,
‘https://connect.facebook.net/en_US/fbevents.js’);
fbq(‘init’, ‘87945356632151151‘);
fbq(‘track’, ‘PageView’);
</script>

The Facebook pixel id is: 87945356632151151

Through pixel id, Facebook is able to differentiate between various Facebook advertisers.

The Facebook machine-learning algorithm uses this pixel code to learn about your website users on Facebook. For example what Fan pages they like, click, comment, people they engage with, etc on day to day basis.

The more the pixel code fires on your website, the more Facebook learns about your website users and better it becomes in targeting them and other similar audiences to complete your website conversions.

What that means, if you have got brand-new Pixel code, Facebook will know little to nothing about your website users’ activities on Facebook. Consequently, your Facebook ads may initially struggle to generate sales/leads for your website and you are likely to see negative ROI.

Businesses who are making a killing on Facebook, generating millions of dollars in sales via Facebook ads, all have got a very matured Facebook pixel. So their pixels know a lot more about their target audience/customers than your brand new pixel.

Introduction to Facebook Events

The Facebook pixel code track your website users’ activities on Facebook.

Facebook calls these users activities ‘events‘. Each user activity is defined via a unique Facebook event.

For example, users’ purchase activity on your  website is defined via the ‘Purchase‘ event:

fbq('track', 'Purchase', {
value: 247.35,
currency: 'USD'
});

A user’s ‘add to cart’ activity on your website is defined via the ‘AddToCart‘ event:

fbq('track', 'AddToCart', {
value: 3.50,
currency: 'USD'
});

Each Facebook event has got one or more attributes. For example, the Facebook ‘purchase’ event has got two attributes: ‘value’ (which is the value of the purchase) and ‘currency’ (the currency in which the purchase was made). Similarly, Facebook’s ‘AddToCart’ event has got two attributes: ‘value’ and ‘currency’.

Following are the examples of other events recognized by Facebook:

#1 Search – this event should be fired when a user performs a search on your website. Following is the example of the code used to track Search Event:

fbq('track', 'Search', {
search_string: 'leather sandals'
});

#2 ViewContent – this event should be fired when a user visits an important content page or product detail page on your website. Following is the example of the code used to track ‘ViewContent’ Event:

fbq('track', 'ViewContent', {
value: 3.50,
currency: 'USD'
});

#3 AddToWishlist – this event should be fired when a user adds an item to a wishlist on your website. Following is the example of the code used to track ‘AddToWishlist’ Event:

fbq('track', 'AddToWishlist', {
value: 247.35,
currency: 'USD'
});

#4 InitiateCheckout – this event should be fired when a user enters the checkout on your website. Following is the example of the code used to track ‘InitiateCheckout’ Event:

fbq('track', 'InitiateCheckout');

#5 AddPaymentInfo – this event should be fired when a user adds his payment information during the checkout on your website. Following is the example of the code used to track ‘AddPaymentInfo’ Event:

fbq('track', 'AddPaymentInfo');

#6 Lead – this event should be fired when a user submits a lead on your website. Following is the example of the code used to track ‘Lead’ Event:

fbq('track', 'Lead', {
value: 10.00,
currency: 'USD'
});

#7 CompleteRegistration – this event should be fired when a user completes a registration on your website. I used this event to track newsletter subscribers. Following is the example of the code used to track ‘CompleteRegistration’ Event:

fbq('track', 'CompleteRegistration', {
value: 25.00,
currency: 'USD'
});

Standard Vs Custom Facebook Events

Standard Facebook events are the ones that are defined by Facebook. Following are examples of standard Facebook events:

1. Search
2. ViewContent
3. AddToWishlist
4. AddToCart
5. InitiateCheckout
6. AddPaymentInfo
7. Purchase
8. Lead
9. CompleteRegistration

Custom Facebook Events are the ones that are defined by people like me and you. So if there is any users’ activity that you can not track via standard Facebook events then use the custom Facebook events for that.

Through custom events, you can track any users’ activity on your website on Facebook. Following is the syntax for tracking custom events on Facebook:

fbq('track', '<EVENT_NAME>', {
<parameter_key>: <parameter_value>,
<parameter_key>: '<parameter_value>'
});

Facebook Default Pixel Code

The Facebook default pixel code (also called ‘pixel base code‘) refers to the pixel code supplied by Facebook. This code does not contain any customization from the end-user (like you or your developer). This code also does not contain any standard or custom Facebook event code.

You can add the Facebook default pixel code on your website in the following ways:

1. Hard code the pixel code on all the pages of your website.
2. Use Google Tag Manager to deploy the default pixel code on your website.
3. Enter the Facebook Pixel id. Many Shopping carts like ‘Shopify’ can automatically add Facebook default pixel code on your website. All you need to do is supply your Facebook pixel id to your shopping cart software.

Tracking Facebook Events

In order to track a Facebook event, you would need to add the event code on your website. You can add the event code in the following ways:

1. Hard code the event code on your website.
2. Use Google Tag Manager to deploy the event code on your website.
3. Enter the Facebook Pixel id. Many Shopping carts like ‘Shopify’ can track all standard Facebook events automatically. All you need to do is supply your Facebook pixel id to your shopping cart software.

For example, if you want to track ‘purchases’ made by users on your website, within Facebook then you need to copy-paste the following similar code on your ‘order confirmation’ page:

fbq('track', 'Purchase', {
value: 247.35,
currency: 'USD'
});

Note the word ‘similar’. This is not going to be your actual code.

The actual code is likely to contain server-side variables which pull data from your shopping cart. In the case of Google Tag Manager, the actual code is likely to contain data layer variables that pull data from the data layer embedded on your ‘order confirmation’ page.

You can, however, send this example code to your developer and tell him to collect the data in this format. He should understand, what to do next.

Adding Facebook Default Pixel Code on a Website via Google Tag Manager

Follow the steps below:

Step-1: Signup for a Facebook Business Manager account (if you already don’t have one). Through a business manager account, you can manage multiple advertising accounts. 

Note: You would need a personal Facebook account before you can signup for a business manager account.

Step-2: Use your business manager account to create a new ad account. You can also use business manager to request access to any existing ad account (like the one which belongs to your client) or to claim your ad account (i.e. add your existing ad account to your business manager account):

Note: The URL of your Facebook business manager settings page from where you can: add, request or create a new advert account will look something like the one below:

https://business.facebook.com/settings/people?business_id=15546372665463115

Step-3: Make sure you have access to the Facebook Advertising account with either ‘Advert Account Admin‘ (best permission) or ‘Advert Account Advertiser’ permission:

To learn more about getting access to the Facebook Advertising account, read this article: https://www.facebook.com/business/help/195296697183682

Step-4: From your Facebook Business manager Home page, navigate to the ad account for which you want to set up the pixel tracking:

Note(1): The URL of your Facebook business manager home page will look something like the one below:

https://business.facebook.com/home/accounts?business_id=15546372665463115

Note(2): Each Advert account represents one website. So if you have got two websites for Facebook advertising then create/use two adverts accounts.

Note(3): Each advert account has got its own unique pixel code. The pixel id makes a Facebook default pixel code unique.

Step-5: Once you are in your desired advert account then click on ‘Business Tools’ from the ‘Adverts Reporting’ menu (or another similar menu):

A new pop-up will appear, as below, now click on ‘Events Manager’.

If your Facebook pixel is not already set up then you will be asked to create a new data source: Click on ‘Connect a Data Source’.

An overlay will appear like below, select web and then click on ‘Get started’.

Now select a connection method as ‘Facebook Pixel’ and then click on ‘Connect’.

A new pop up will come like below showing you details for ‘Connect Website Activity Using Facebook Pixel’.

Click on ‘Continue’.

Now give a name to your Facebook pixel, add your website URL and then click on ‘Continue’.

Now you have created your Facebook pixel, the next step will be to configure the pixel.

However, if your Facebook pixel is already set up then click on the ‘Continue Pixel Setup’ button:

You will now see the ‘Connect Website Activity Using Pixel’ dialog box with options to install Facebook pixel codes.

We will first select the ‘Use partner option’.

If you want to see steps for ‘install code manually’ then jump to step-17.

Using Partner Option

Step-6: Click on the Use a partner’ option.

After clicking You will now see another dialog box with available partners.

Step-7: Select ‘Google Tag Manager’.

Step-8: You will get a dialog box like below ‘Connect Your Google Tag Manager Account to Facebook’. Click on Next.

Step-9: The next dialog box will be for ‘Turn On Automatic Advanced Matching’. Turn the toggle button to on and click on “Next”.

Step-10: A new pop-up window will come like below asking you for your Google Account credentials. This is necessary to provide access to Facebook to your Google Tag Manager Container. Add Your email and click on ‘Next’.

Step-11: The next step is to allow FB pixel with few permissions. This is required to provide FB Pixel permissions to create Tags and Publish the container. Click on ‘Allow’.

Step-12: A New dialog box will come like below where you need to select the Google Tag Manager Account and container name. Once selected, click on ‘Finish Set-Up’.

Step-13: Once you click on ‘Finish setup’, Facebook will automatically create a tag in your Google Tag Manager container and publish the version live. You can log in to your Google Tag Manager container and check it.

Now click on the ‘Next’ in the Facebook window (We will discuss the event set up later in this article).

Step-14: Now Click on “Finish” to confirm the setup.

Step-15: You will be redirected to the main window. Click on ‘Test Events’.

Step-16: Now add your URL in the text box and click on ‘Open website’.

It will open a new window with your website URL, navigate back to the Facebook console.

If you see the below image with a green signal and showing events received as ‘Processed’ that means you have successfully configured Facebook Pixel using Google Tag Manager.

Congratulations you have successfully configured Facebook Pixel using the partner option.

Using Manual Coding

Now we will see how we can install the Facebook pixel code manually.

Step-17: When you get the ‘Connect Website Activity Using Pixel’ dialog box, with options to install Facebook pixel codes.

Click on ‘Install Code Manually’.

Step-18: You will be redirected to a new console like below. Click on ‘Copy Code’.

Have this code ready in your note pad, the code will look like below:

<!-- Facebook Pixel Code -->

<script>

!function(f,b,e,v,n,t,s)

{if(f.fbq)return;n=f.fbq=function(){n.callMethod?

n.callMethod.apply(n,arguments):n.queue.push(arguments)};

if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0';

n.queue=[];t=b.createElement(e);t.async=!0;

t.src=v;s=b.getElementsByTagName(e)[0];

s.parentNode.insertBefore(t,s)}(window, document,'script',

'https://connect.facebook.net/en_US/fbevents.js');

fbq('init', '124346276306212');

fbq('track', 'PageView');

</script>

<noscript><img height="1" width="1" style="display:none"

src="https://www.facebook.com/tr?id=124346664646464&ev=PageView&noscript=1"

/></noscript>

<!-- End Facebook Pixel Code -->

Now click on ‘Continue’ at the bottom of the page.

Step-19: Now toggle on the ‘Automatic Advanced Matching’ option. It will, by default, turn on the information types under ‘customer information’. Then click on ‘Continue’.

Step-20: Now click on ‘Go to Pixel OverView’.

Step-21: Now open the Notepad file where you have pasted the Facebook Pixel Code. Modify the copied Facebook pixel code in such a way that it fires only when the following condition is true:

if ((document.location.href.search ('appspot.com') == -1) && (document.referrer.search ('appspot.com') == -1))

So the final code will look similar to the one below:

<!-- Facebook Pixel Code -->
<script>
if ((document.location.href.search ('appspot.com') == -1) && (document.referrer.search ('appspot.com') == -1))
{
!function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod?
n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n;
n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0;
t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window,
document,'script','https://connect.facebook.net/en_US/fbevents.js');
fbq('init', '87788654821151', {
em: 'insert_email_variable,'
});
fbq('track', 'PageView');
}
</script>
<noscript><img height="1" width="1" style="display:none"
src="https://www.facebook.com/tr?id=87788654821151&ev=PageView&noscript=1"
/></noscript>
<!-- DO NOT MODIFY -->
<!-- End Facebook Pixel Code -->

Here the highlighted code in bold text is the additional code added to the Facebook default pixel code.

Without this code, Google Tag Manager, most likely, going to inflate your Facebook pixel data. For example, reporting more ‘add to carts’ or ‘purchases’ than the one actually occurred on your website.

You are likely to see a lot of Facebook pixels fired for visits coming from https://gtm-msr.appspot.com/render2. This URL is going to appear as ‘Referring URL’ in your Facebook Pixel reports.

So what I have done here, is not to fire the Facebook default pixel code if the current and referring URL contains ‘appspot’.

We are going to use this modified Facebook pixel code in GTM.

Note: If you have used the partner installation, you can still modify the code in step-21 by logging into your Google Tag Manager account and editing the Facebook Pixel code.

Step-22: Log in to your Google Tag Manager account and create a new custom HTML tag.

Step-23: Name your new tag ‘Facebook default pixel code’ and then paste the modified Facebook pixel code in the text area:

Step-24: Click on the ‘Advanced Settings’ link and make sure that the ‘Tag firing options’ is set to ‘Once Per Page’:

Step-25: Set the tag to fire on all pages of your website:

Step-26: Save your new tag and then preview it to see whether it fires on all of your web pages.

Step-27: Publish your container.

Tracking a Facebook Event on a Website via Google Tag Manager

Let us suppose you want to track ‘add to carts’ on your website within Facebook so that you can see which Facebook ads are resulting in ‘add to cart’ activity on your website.

Follow the steps below:

Step-1: Click on the ‘Add events’ drop-down Facebook pixel page and then select ‘From the Pixel’.

Step-2: Click on the ‘Install events using code’ option then It will redirect you to the Facebook Developer page in the new window.

Scroll down till you see ‘Standard Events’ then click on the link for a full list of standard events.

You will now see a list of standard ecommerce events.

Step-3: Copy the event name you want to create from the list. In our case its ‘AddToCart’.

Step-4: Now modify it in such a way that it fires only when the following condition is true and add to the final code available below.

if ((document.location.href.search ('appspot.com') == -1) && (document.referrer.search ('appspot.com') == -1))

So the final code will look similar to the one below:

<script>
if ((document.location.href.search ('appspot.com') == -1) && (document.referrer.search ('appspot.com') == -1)){
fbq('track', 'AddToCart', {
value: 3.50,
currency: 'USD'
});
}
</script>

Here the highlighted code in bold text is the additional code added to the Facebook ‘add to cart’ event code. We are going to use this modified event code in GTM.

Step-5: Login to your Google Tag Manager account and create a new custom HTML tag.

Step-6: Name your new tag ‘Send Add to Cart Event to Facebook’ and then paste the modified Facebook pixel code in the text area:

Note: You would need to create a separate custom HTML tag for each unique Facebook event.

Step-7: Click on ‘Advanced Settings’ and then click on ‘Tag Sequencing’:

Step-8: Select the checkbox named ‘Fire a tag before Send Add to Cart Event to Facebook fires’ and then select ‘Facebook default pixel code’ from the ‘Setup Tag’:

Here ‘Facebook default pixel code’ is the tag I created to fire Facebook pixel code via GTM.

Step-9: Select the checkbox ‘Don’t fire Send Add to Cart Event to Facebook if Facebook default pixel code fails’.

Step-10: Fire this tag only on those web pages which contain the ‘Add to Cart’ button and when the button is clicked.

Step-11: Test whether this tag fire correctly. If it does then publish the container.

Step-12: Repeat Step 1 to 11 for other Facebook events.

Tracking a Facebook Event on a Website via Event Setup Tool

Another way to add events to the website is by using the Event Setup Tool provided by Facebook.

This functionality is called ‘Automatic Events’. Automatic events are actions that your Facebook pixel receives from your website that don’t require you to add any additional code.

Your pixel receives these actions through visitor activity and by using information about your web page to understand the context associated with these actions better. This tool is available in the settings options. You can turn this tool ‘ON’ or ‘OFF’.

If you want to have track user interactions on the website without adding any code to the website to Google Tag Manager you can use this tool. Follow the below steps to know how to use this functionality.

Follow the below steps to understand more, In this example, I am going to track a button on my website.

Step-1: Go to the ‘Settings’ section of your Facebook Pixel and switch on the toggle button under ‘Track Events Automatically without Code’.

Step-2: Now click on the ‘Open Event Setup Tool’.

Step-3: Enter the URL of your website and click on ‘Open Website’.

Step-4: It will open your website in a new tab along with a small Facebook Event Setup Tool window on top.

Step-5: Now click on the ‘Track New Button’ option available in the Facebook event set up tool.

Note: You also get an option to track a URL (you can use it to track events on particular pages for example purchase event on the order confirmation page).

Step-6: Once you click on ‘Track New Button’, it will highlight all the clickable links on the website. In the below image you can see numbers 1-9 so I can track any link or button and send it to Facebook.

As an example, let’s track the ‘Read More’ button.

Step-7: Click on the ‘Read more’ button. You will see a new overlay console as ‘Set Up Event’ with a drop-down showing ‘Select an event’.

Step-8: Click on the drop-down and select the event type you want to create.

Step-9: If your event has some value you can select from the options available such as ‘Choose Value on Page’ and ‘Don’t include any value’ and then click on confirm. If you select ‘Choose Value on Page’ you can select the value from the page itself just like we selected the button.

Note: You also get an option to add ‘Content ID’ and ‘Content-Type’ and these options will also be highlighted on the page and you can select it just like we selected the button

Step-10: Once confirmed, you can see the event is being listed as green on the website and its also added in the Facebook Event Setup Tool.

Step-11: Now navigate back to Facebook Pixel Page (Console) and click on ‘Disconnect’.

Step-12: Now Just refresh the page on your website and click on the tracked button to validate. Navigate back to the Facebook console and click on ‘Test Events’.

If you see the below image that means you have successfully created the event using the Event Setup Tool.

Using ‘Facebook Pixel Helper’ to Test Facebook Events

Follow the steps below:

Step-1: Install the Facebook Pixel Helper Chrome extension and enable it. This add-on is used to validate various Facebook pixel events. Once this add-on is enabled, it will appear as a button at the top right-hand side of your chrome browser window.

If this add-on does not find any Facebook pixel on a web page, it will appear in a grey color:

However, if this add-on does find Facebook pixel(s) on a web page, it will appear in a dark blue color with a little green box which shows the number of Facebook pixels found on a web page:

If you click on this button, you can get more details about the type of Facebook pixels fired on a web page, as well as their current validation status:

The green checkmark next to each Facebook event (‘PageView’, ‘Lead’, ‘Purchase’ etc) shows that the Facebook pixel for that particular event is firing correctly.

Step-2: Navigate to any web page of your website and then use the ‘Facebook pixel helper’ tool to test whether the ‘pageview’ pixel is fired on the web page and whether the pixel is firing correctly for each tracked Facebook event:

Since there is a green checkmark next to the Facebook ‘PageView’ event, it means the event is firing correctly.

Note: The ‘Facebook default pixel code’ which we just deployed via GTM on the website fire only the Facebook ‘PageView’ event. It does not fire any other Facebook event like ‘view content’, ‘add to cart’, ‘lead’, ‘purchase’ etc. For that, you will also need to deploy the Facebook event code on your website via GTM.

Step-3: To confirm further, navigate to your Facebook pixel page and look for ‘Active’ status next to the events: ‘PixelInitialized’ and ‘Pageview’:

The ‘Active’ status 100% confirm that the Facebook default pixel is firing correctly.

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