Understanding GA4 Event Rate 100% issue

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GA4 Event Rate 100 issue

The screenshot above shows a user key event rate of 100% for each event name. 

You see such a result because the ‘event’ scope of the ‘event name’ dimension does not align with the ‘user’ scope of the metric ‘user key event rate’.

In GA4, all the metrics and dimensions used in a report must share the same scope to provide meaningful data. 

The ‘event name’ dimension is event-scoped, meaning it applies to individual events rather than users. 

However, the ‘user key event rate’ is a user-scoped metric, which measures the percentage of users who triggered one or more key events (aka conversions).

This mismatch in scope can lead to misleading or redundant results, such as showing a 100% user key event rate for all events.

The same reasoning applied to the ‘session key event rate’ metric.

To ensure accurate reporting, match the scope of metrics and dimensions used in your report. 

For example, if you are using a user-scoped metric like ‘user key event rate’, you should pair it with user-scoped dimensions like ‘First user default channel group’:

if you are using a user scoped metric like ‘user key event rate you should pair it with user scoped dimensions like ‘First user default channel group

Similarly, if you are using a session-scoped metric like ‘session key event rate’, you should pair it with session-scoped dimensions like ‘Session default channel group’:

if you are using a session scoped metric like ‘session key event rate you should pair it with session scoped dimensions

That’s how you can avoid showing the GA4 event rate 100% in your reports.

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About the Author

Himanshu Sharma

  • Founder, OptimizeSmart.com
  • Over 15 years of experience in digital analytics and marketing
  • Author of four best-selling books on digital analytics and conversion optimization
  • Nominated for Digital Analytics Association Awards for Excellence
  • Runs one of the most popular blogs in the world on digital analytics
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