The Two New GDPR Compliance Tools in WordPress

Under GDPR, you need to make sure that:

#1 Your website users can request access to their personal data (name, email address, comments or any other data submitted to your website).

#2 Your website users can download and view their personal data (as per Article 15 of GDPR).

#3 Your website users can request for their personal data to be removed (as per Article 18 of GDPR).

WordPress released a maintenance and privacy update in its version 4.9.6 esp. to comply with these GDPR guidelines. This update include two new features through which you can export and/or delete personal data of your website users.

You can find these features under the ‘Tools’ menu in your WordPress admin panel:

export personal data

export personal data2

erase personal data

Here is how these features work.

#1 Sending personal data to your WordPress website user on demand

Navigate to the ‘Tools’ menu in your WordPress admin panel and then click on the ‘Export Personal Data’ link.

Add the email address of the user in the text box, who requested access to his personal data and then click on the ‘send request’ button:

send request button 1

The user then gets an email, in his inbox:

send request email

Following is the content of this email:

send request email body 1

The user clicks on the confirm link, to confirm the export of personal data.

You as a DPO (data protection officer) for your company, get an email notification which confirms that the user has agreed to the exporting of his personal data, by you:

send request email body2 1

You click on the link under the text ‘You can view and manage these data privacy requests here:’.

You are then redirected to the ‘Export Personal Data‘ page where you can either download the user’s personal data or email the personal data to the user, who requested the access:

download or email 1

When you click on the ‘Email Data‘ button, the user gets a notification email, which contains a link to download the personal data:

download personal data

The user get the personal data in the form of a zip file and it could look like the one below:

personal data

personal data

#2 Deleting personal data of your WordPress website user on demand

Navigate to the ‘Tools’ menu in your WordPress admin panel and then click on the ‘Erase Personal Data’ link.

Add the email address of the user in the text box, who requested the deletion of his personal data and then click on the ‘send request’ button:

erase personal data 1

The user then gets an email, in his inbox:

confirm action erase personal data

Following is the content of this email:

confirm deleting personal data

When the user clicks on the link to confirm, he sees the following screen:

thank you for confirming 1

You as a DPO (data protection officer) for your company, get an email notification which confirms that the user has agreed to the deletion of his personal data, by you:

data privacy request confirmed

You click on the link under the text ‘You can view and manage these data privacy requests here:’.

You are then redirected to the ‘Erase Personal Data’ page where you click on the ‘Erase Personal Data‘ button:

erase personal data button

When you erase the personal data, your user gets following email notification which confirms that his personal data has been deleted:

eraser request fulfilled

eraser request fulfilled email

WordPress Privacy Setting

WordPress version 4.9.6 has got a new feature called ‘Privacy’ under the ‘Settings’ menu:

wordpress privacy setting

Click on the ‘Privacy’ link and then select the existing page from the drop-down menu, which outlines your privacy policy:

use this page

Click on the ‘create new page’ button, if you already do not have a page which outlines your privacy policy.

You can also directly edit/view your existing privacy policy, by clicking on the ‘edit’ or ‘view’ link, as shown below:

edit or view 1

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