How to use Mobile & Tablet Devices report in Google Analytics

Do you want expert help in setting up/fixing GA4 and GTM?

If you are not sure whether your GA4 property is setup correctly or you want expert help migrating to GA4 then contact us. We can fix your website tracking issues.

Step-1: Navigate to the ‘Mobile Devices’ report:

Navigate to the ‘Mobile Devices’ report

Step-2: Make sure the date range of the report is set to the last three months.

Step-3: Click on the ‘Ecommerce’ tab of the report:

Click on the 'Ecommerce' tab of the report

Step-4: Note down the top 3-5 mobile/tablet devices in terms of traffic:

Note down the top 3-5 mobile/tablet devices in terms of traffic

For example, from the data table above we can conclude the following:

>> When it comes to mobile and tablet devices, the majority of website traffic (39%) came from Apple iPhone, followed by Apple iPad.

Step-5: Sort the data table by ‘Revenue’ metrics:

Sort the data table by 'Revenue' metrics

Step-6: Note down the top three devices in terms of sales. For example, from the data table above we can conclude the following:

>>  When it comes to mobile and tablet devices, the majority of website sales (80%) came from Apple iPhone, followed by Apple iPad and Microsoft Windows RT Tablet. 

Step-7: Now keeping this ‘Mobile & Tablet Devices’ data in mind and all the understanding that you have developed so far by interviewing your client, provides insight.

Following is an example of insight:

Whenever you make website changes, always test them in the latest versions of Google Chrome and Safari browsers on Apple iPhone and iPad devices.

Step-8: Click on the ‘Map Overlay’ tab of the report:

Click on the ‘Map Overlay’ tab of the report

Step-9: Click on the ‘Ecommerce’ tab:

Click on the ‘Ecommerce’ tab

Step-10: Scroll down to the data table and make a note of the top 5 countries in terms of sending mobile and tablet traffic to the website:

Scroll down to the data table

Step-11: Sort the data table by ‘Revenue’ metrics and take note of the top 5 countries in terms of generating website sales through mobile and tablet devices:

Sort the data table by 'Revenue' metrics

Step-12: Now keeping this ‘Mobile and Tablet Devices’ data in mind and all the understanding that you have developed so far by interviewing your client, provides insight.

Following is an example of insight:

Mobile device users in the US are your most profitable mobile users.  Focus all of your mobile marketing efforts and ad spend in targeting US mobile users. 

My best selling books on Digital Analytics and Conversion Optimization

Maths and Stats for Web Analytics and Conversion Optimization
This expert guide will teach you how to leverage the knowledge of maths and statistics in order to accurately interpret data and take actions, which can quickly improve the bottom-line of your online business.

Master the Essentials of Email Marketing Analytics
This book focuses solely on the ‘analytics’ that power your email marketing optimization program and will help you dramatically reduce your cost per acquisition and increase marketing ROI by tracking the performance of the various KPIs and metrics used for email marketing.

Attribution Modelling in Google Analytics and BeyondSECOND EDITION OUT NOW!
Attribution modelling is the process of determining the most effective marketing channels for investment. This book has been written to help you implement attribution modelling. It will teach you how to leverage the knowledge of attribution modelling in order to allocate marketing budget and understand buying behaviour.

Attribution Modelling in Google Ads and Facebook
This book has been written to help you implement attribution modelling in Google Ads (Google AdWords) and Facebook. It will teach you, how to leverage the knowledge of attribution modelling in order to understand the customer purchasing journey and determine the most effective marketing channels for investment.

About the Author

Himanshu Sharma

  • Founder, OptimizeSmart.com
  • Over 15 years of experience in digital analytics and marketing
  • Author of four best-selling books on digital analytics and conversion optimization
  • Nominated for Digital Analytics Association Awards for Excellence
  • Runs one of the most popular blogs in the world on digital analytics
  • Consultant to countless small and big businesses over the decade