How to see data for first time customers in GA4
Make sure you have ecommerce tracking installed in your GA4 property and at least a couple of days of historical ecommerce data before you move forward.
Follow the steps below to see data for the first time customers in GA4:
Step-1: Login to your GA4 property and then click on ‘Reports’:
Step-2: Navigate to ‘Acquisition’ > ‘User acquisition’ report:
Step-3: Change your primary dimension from ‘First user primary channel group (Default channel group)’ to ‘First user source/medium’:
Step-4: Click on the drop-down menu under the ‘Event count’ metric:
You should now see a screen like the one below:
Step-5: Search for ‘Purchase’ event and then click on it to select it:
You should now see the data table for first-time customers:
This data table shows data for the first time customers because of the following reasons:
#1 ‘First user source/medium’ dimension: This dimension captures the source and medium through which a user first discovered your website or app. It remains constant across all user sessions and interactions.
#2 ‘New users’ metric: This metric counts the number of unique users who interacted with your website or app for the first time.
#3 ‘Event count: Purchase’ Metric: This metric measures the total number of times the purchase event has occurred. When combined with the “New users” metric, it indicates the number of purchases made by users who are visiting your website or app for the first time
By combining these dimensions and metrics, the data table effectively shows the number of new users and the number of purchase events associated with these new users, thus providing a clear view of first-time customer activity.
Make sure you have ecommerce tracking installed in your GA4 property and at least a couple of days of historical ecommerce data before you move forward.
Follow the steps below to see data for the first time customers in GA4:
Step-1: Login to your GA4 property and then click on ‘Reports’:
Step-2: Navigate to ‘Acquisition’ > ‘User acquisition’ report:
Step-3: Change your primary dimension from ‘First user primary channel group (Default channel group)’ to ‘First user source/medium’:
Step-4: Click on the drop-down menu under the ‘Event count’ metric:
You should now see a screen like the one below:
Step-5: Search for ‘Purchase’ event and then click on it to select it:
You should now see the data table for first-time customers:
This data table shows data for the first time customers because of the following reasons:
#1 ‘First user source/medium’ dimension: This dimension captures the source and medium through which a user first discovered your website or app. It remains constant across all user sessions and interactions.
#2 ‘New users’ metric: This metric counts the number of unique users who interacted with your website or app for the first time.
#3 ‘Event count: Purchase’ Metric: This metric measures the total number of times the purchase event has occurred. When combined with the “New users” metric, it indicates the number of purchases made by users who are visiting your website or app for the first time
By combining these dimensions and metrics, the data table effectively shows the number of new users and the number of purchase events associated with these new users, thus providing a clear view of first-time customer activity.
My best selling books on Digital Analytics and Conversion Optimization
Maths and Stats for Web Analytics and Conversion Optimization
This expert guide will teach you how to leverage the knowledge of maths and statistics in order to accurately interpret data and take actions, which can quickly improve the bottom-line of your online business.
Master the Essentials of Email Marketing Analytics
This book focuses solely on the ‘analytics’ that power your email marketing optimization program and will help you dramatically reduce your cost per acquisition and increase marketing ROI by tracking the performance of the various KPIs and metrics used for email marketing.
Attribution Modelling in Google Analytics and BeyondSECOND EDITION OUT NOW!
Attribution modelling is the process of determining the most effective marketing channels for investment. This book has been written to help you implement attribution modelling. It will teach you how to leverage the knowledge of attribution modelling in order to allocate marketing budget and understand buying behaviour.
Attribution Modelling in Google Ads and Facebook
This book has been written to help you implement attribution modelling in Google Ads (Google AdWords) and Facebook. It will teach you, how to leverage the knowledge of attribution modelling in order to understand the customer purchasing journey and determine the most effective marketing channels for investment.