FAQs

How long do I have to complete the course?

You have 8 weeks to complete this course.

How much of my time will this course take up?

To complete this course within the alloted time, aim to complete at least 2 lessons every week. However, please bear in mind that some lessons may require more of your time than others.

Why can’t I move onto the other lessons?

You must complete a lesson and take the assessment(s) for that lesson, before moving on to subsequent lesson(s). For example, to move onto lesson-2, you first must complete lesson-1 and take the assessment for lesson-1.

You need to pass the assessment(s) for lesson-1 before you can move on to subsequent lesson(s). Otherwise, you won’t be able to take subsequent lesson(s) and/or their assessment(s).

If they is more than one assessment for a lesson then you would need to pass all of the assessments for that lesson before you are qualified to move to subsequent lessons.

This has been done to ensure that you have successfully absorbed the study material before you are in a position to take advanced lessons.

What is the passing mark for the assessments?

The passing percentage is 70% for each assessment of a lesson. If you do not pass an assessment, you need to take it again until your passing percentage is 70% or more.

Where can I find more assessment help?

You can find more help on assessments on our assessments help page.

How do i update my details?

Use the update your details form at the bottom of the account settings home page.

The form is for editing your profile information and/or changing your account username (your username is your email address).

You can change your password using the link below the form.

Why has my course expired?

This course will automatically expire after 8 weeks from your date of purchase and you will no longer be able to access the course. If for any reason you could not complete it within the time, you can renew this course (by purchasing it again).

How do i renew my course if I need to?

You can renew your courses via the subscriptions page in account settings.

The screenshot below shows the layout of the subscriptions table:

membership description


Himanshu Sharma

Certified web analyst and founder of OptimizeSmart.com

My name is Himanshu Sharma and I help businesses find and fix their Google Analytics and conversion issues. If you have any questions or comments please contact me.

  • Over eleven years' experience in SEO, PPC and web analytics
  • Google Analytics certified
  • Google AdWords certified
  • Nominated for Digital Analytics Association Award for Excellence
  • Bachelors degree in Internet Science
  • Founder of OptimizeSmart.com and EventEducation.com

I am also the author of three books:

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